At some point, you have agreed to opt-in to a premium membership with one of our sites, which requires a charge to initiate. 


“Why am I being charged?”

Any of the premium subscription services offered by any of our sites required a charge to upgrade - this is why you are seeing a charge on your account. 

Just text STOP to 89595 at any point to opt out of mobile billing payments. 


Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

© 2020 All Rights Reserved.

“I am trying to pay. Why is my card being declined?”

“I pay via my mobile phone provider. How do I cancel?”

If your attempts to upgrade your account have not yet been successful, you may need to contact your bank to verify and continue with your payment. 

espaysite is operated by Arnaze Online Limited 
12 Mount Havelock, Douglas, Isle of Man, IM1 2QG

The sites provided by us here at Espaysite allow people around the world to safely and securely explore the world of online dating.  


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Why does my bank statement have a charge for

“How do I cancel my subscription?”

You can cancel your membership whenever you need by visiting the Membership section of the site and following the steps to cancel. 

“What are the benefits of VIP Membership?”

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.

“How can I pay for membership?”

Make the most of all of the benefits provided by a premium subscription service - upgrade your account at any time by visiting the Membership section of the site.  

Please provide us with the email address for your account and we can quickly locate your original site of subscription.